How we work

Persuasiveness, persistence and professionalism are the standards our collectors and attorneys pride themselves on. We adhere to a core set of values established by the company and remain extremely respectful of the debtor at all times. Our goal is to resolve the issue for both parties, while always maintaining a level of compassion and professionalism.

Our commitment to client service is second to none. We keep you promptly informed of all developments with your accounts. Our personal interaction with you improves our results.

Our attorneys are highly motivated by our contingency fee structure to reclaim the maximum possible amount due you. We ensure that any money we collect which is received at Geslegal is sent out to you as swiftly as possible so your money is in your hands at the earliest possible time.

The benefits you will receive using our debt recovery service:

• Simple, fast & efficient debt collection service
• No additional fees for successful debt collection
• International and national debts collected
• No commission charged for debt recovery
• Personal and corporate debts recovered
• You receive all payments
• Low cost debt collection service
• No hidden costs or percentage fees
• Single cases accepted

What makes us different?

• Early Intervention
• Ethics, Standards and Respect
• The dedication and professionalism of our people
• Commitment to Customer Service

Start collecting YOUR money TODAY

Commercial Debt Collection Services

We begin with telephone calls, demand letters and field calls to contact the debtor personally. Every effort is made to settle the debt amicably, without instigating legal action, in the initial stage. Very few assignments move beyond this stage, but in those rare cases, we assess the debtor's financial situation and their assets (not applicable in some countries)

If our investigations establish the existence of assets that will cover your debt, and the debtor refuses to negotiate the recovery, we will report to you accordingly. Then, we will discuss and agree upon the appropriate action.

Our solicitors in Spain will provide legal advice and the cost of pursing the debt. This is to ensure you are always informed of the progress of your case, and to give you full control over the case and its total cost. We also offer legal services through our associated law firms to assist you during any actions instituted on your behalf. These services can often be provided at a substantially reduced cost because of the large volume of files our office manages.

Reports are regularly delivered to you on a bimonthly, monthly, quarterly basis or as developments occur (some procedures may differ in certain countries).

Collections

The first step is to consult us and provide us with all the relevant information about the debt you wish to collect. We shall then be able to ascertain whether or not your case complies with the legal requirements which Spanish law courts establish as mandatory in order to claim a debt. Secondly, we shall check the debtor’s solvency in order to establish your chances of collecting your debt. Thirdly, if circumstances permit it, it is possible to request the seizure of the debtor’s goods as a precautionary measure which is meant to prevent the debtor from selling their goods once our legal claim has been notified to them.

Our primary efforts are focused on repeated direct telephone contacts with a senior executive of the debtor. This is supplemented with letter, fax and email communication, and whenever necessary or possible, direct contact in the debtor's locale. We use a number of investigative techniques and resources to learn as much as possible about the debtor, and use this information to increase the pressure on the debtor to pay your account.

Most troubled companies do not have resources to pay everyone, so typically they pay vendors who are applying the most pressure. We believe the continuous, escalating professional application of pressure and consistent pursuit is the key to effective collections. Early identification and timely placement of accounts also has a significant impact on collectability as typically troubled companies cash-flow continues to worsen long before it improves.

Legal Outsourcing

There are times when no amount of pressure and effort short of litigation can achieve payment. When litigation is required, we forward the matter to local attorneys who are bonded and specialists in collection matters, and then overse the litigation. The ability of in-house counsel to work with the local attorney, including careful oversight and strategy collaboration assures the best results possible for our clients.

In-house counsel

If collection efforts by Geslegal have not achieved the desired results, accounts are then 'placed' with the law department. This creates significant additional pressure on the debtor, and this unique feature of our agency has proven to be a valuable feature in our collection process. There is no increased cost for our clients for use of these services.

Extensive Resources

We utilize a wide variety of resources and databases to allow us to become more educated about the individual debtors and give us more ways of contacting principals. This thoroughness shows debtors our tenacity and reinforces the message that we won't quit until we've collected your money.

Large Claims

Large claims, which we categorize as €10,000 to €100,000, generally require a much greater analysis and strategy to be successfully collected. Astute financial analysis, legal positioning, and development and execution of negotiation strategy are required to maximize recovery. At Geslegal, large claims are our specialty and our extensive, unique experience is reflected in our high rate of success in these matters.

Our international debt collection services are generally based on a no-collect/no-fee commission basis on debts actually collected, whether paid directly or through our office, once the file has been placed with us for action. In other words, we only get paid if you get paid.